Posts Tagged ‘email’

How to send an email to all students on a given module or programme

Monday, June 18th, 2012
  1. Log into MUSE.
  2. From the “Staff Applications” Tab click “Student Enquiry” (This is CIES)
  3. At the Main Search Menu, click on 3. List Students by Programme (or if you want students on a module choose 2.)
  4. Enter the Programme code into the first blank box. If you wish to email more than one programme, use the wildcard *. E.g. MGTT* will bring up all PGT programmes (or module code if you want that)
  5. Click on the Select tick box next to the programme(s) you wish to choose.
  6. Click on ‘Show List’
  7. Just above the list of students on the page that appears you’ll see a hyperlink saying ‘Email everyone on this list’. Click on that.
  8. You should now be in the Compose Email page with a recipient list called something like ‘dynamic-list#######’

Occasionally people have problems at step 8  If Outlook attempts to open and asks you to configure your mail account, you have a few choices:
a-The Workaround)
Right-Click on the ‘Email everyone on this list’ link and Select “Copy Email Address”(Firefox/Chrome) or “Copy Shortcut” (Internet Explorer)
Then start a new email as normal,
Right Click in the “To:” field and choose “Paste” (If you used internet explorer you may have to delete “mailto:” from the beginning of the email

b)Firefox Users:  Make Your normal email client the default.

Internet Explorer & Chrome use the Computer’s default email program

c) Call 23350 or Email
and we will sort you  out.

How to fix Email links in Firefox

Monday, June 18th, 2012

In Firefox.Firefox

1. Go to Tools > Options
2. Select the Applications tab.
3. Scroll down the list till Content Type shows mailto.
4. Cick on mailto and then a drop down menu will appear in the Action section.
5. Select Use Gmail. [or your preferred client]
6. Click on OK.

Now, if you click on a web page with a link for someone to send you an email it will open up the Google sign in page:

1. Enter your username, which for the University of Sheffield Google account is always your full University email address ie. (NOT and your University password.
2. It then returns a page which looks like the original Sign in page with your username entered and the password field blank.
3. Underneath the blank password field it says To sign in with this account, click Continue.
4. Click the blue Continue box.
5. This takes you to a page which looks like our regular MUSE login page. However, if you re-enter your username and password it will bring up a Compose email page with the address already entered.

Don’t fall for Phishing Scams

Monday, September 1st, 2008

Be aware that there are a number of scam emails circulating, especially those that ask for your username and password.  If you have replied, please change your password immediately.

Scam email
The message is asking you to provide your account details or else your account will be suspended – CiCS is not in the business of threatening University members!

Here are the tell-tale signs of a phishing message:

  1. The message is from an email address which is not a University of Sheffield email address.
  2. The message has a ‘Reply-to’ address   which is not a University of Sheffield email address.
  3. The massage contains wrong or American spellings
  4. The message asks for your Date of Birth!!
  5. The message threatens to close your account, which CiCS do not do.
  6. The message gives no phone number or email address for enquiries.

Nobody in CiCS knows your password! Passwords are encrypted on secure machines. We will never ask you to confirm your password for verification, as we do not know what it should be.