October 21st, 2011

—Update 24 OCT 2011  Eviews is available again—

We apologise for the unavailability of Eviews.
We applied for a re-issue of our licence for Eviews in order to update our servers.
However the publishers have ceased to support Eviews 5, forcing us to upgrade to a newer version of Eviews.
We would not normally plan to upgrade during term time, but have no choice at this time.

I, Kenneth, am now lobbying the Heads of Departments to get the go-ahead to buy a new licence.

How to check if you can attend a meeting from the invite

October 6th, 2011

A colleague recently asked me how to check whether or not she will be free to attend a meeting from the invite.  (You can click the images below to expand.)

There are two ways:

a) if you are using an email client (e.g. Outlook, Thunderbird) Click on “More Options >” in the message

and you will see the Google Calendar in the web view.


Then Click on “Find a Time” and you will see the proposeed meeting ghosted over your calendar at the suggested time

2) If you use the web interface for reading your mail, you will notice (in your inbox) a calendar icon between the subject and the date click this to see a usefully laid out invite which includes your agenda items around the proposed event

Important information relating to your University computing account

October 5th, 2011

Dear Colleague,

As a user of University computing and information services it is your
responsibility to be familiar with the IT Code of Practice and the
Regulations on the Use of Computing Facilities.

* IT Code of Practice – http://www.shef.ac.uk/cics/codeofpractice/
* Regulations on the Use of Computing Facilities –

In particular your attention is drawn to the need for password
security. It is important, for your own protection and the security
of University systems, that you choose a strong password for your
University account and that you never disclose it to anyone else. The
University’s policy on passwords can be found in the IT Code of
Practice; to help you follow this policy please read the web page on

* IT Code of Practice – Section 8. Passwords –
* Advice on Passwords –

You are also reminded of the threat posed by phishing. Phishing
refers to a type of fraud, in which people try to trick you into
revealing your username and password or other information, like bank
details. You should never respond to an unsolicited request for your
University username and password, whether by phone, email or webpage,
no matter how convincing or intimidating the request may be. Further
information can be found on the Phishing web page.

* Phishing – http://www.shef.ac.uk/cics/phishing

If you have any questions or require further information please
contact the CiCS Helpdesk

* Help and Support – http://www.shef.ac.uk/cics/support

John McAuley
Assistant Director, Corporate Information and Computing Services

Best Price for MS Office

October 5th, 2011


If you want to buy your own copy of Microsoft Office Professional Plus 2007, you can get it for <£50
from our lovely partners at PUGH

Student Printers not working

October 18th, 2010

Student open access printers are currently not working, in this building and other buildings. CiCS have been informed.

Installing Macromedia Authorware for BPP (formerly EQL) products

October 5th, 2010

In order to run BPP/EQL software on MOLE from your PC, you will need to install Macromedia Authorware.

However, you should download and install Mozilla Firefox as your internet browser first (this is because part-way through the installation of Macromedia Authorware, you will be prompted to select a Netscape-compatible browser).

Next, download and install Authorware.

Using Firefox, log in to MOLE, and run the BPP/EQL software.

If you are prompted to install Authorware again, do so and restart Firefox.


Did you know You can now add printing credit to your UCard via MUSE

September 28th, 2010

Here’s how:

  1. Login to MUSE
  2. Find myQuickLinks
  3. Find “Printing & Copying Management System”
  4. On the next page,
  5. Click on Web Credit to reach the secure payments page.

Here’s a graphic if you need it

Harvard Referencing

September 28th, 2010

It is School policy that students should use the Harvard Method of Bibliographic referencing and in particular the version specified by the American Psychological Association (APA). The sixth edition of the Publication Manual of APA has recently been published.

All the School Handbooks (UG, MSc and MBA) have an appendix giving details of how to use APA and these have been updated for the sixth edition. Second and Third year students should check their handbooks (via Mole) for updates

There is also an online guide to APA 6 for students which is available on the Library web pages. It can be found at


As APA6 is the standard for students in the School I suggest that it is not helpful to ask students to use a different variation of the Harvard method.

All new students receive a copy of the Handbook. Handbooks are also placed on the MOLE level websites for UG students and continuing students will be sent an e-mail advising them of the updating of the UG Handbook.

Accessing Filestore from an off-campus location

August 19th, 2010

To access your filestore (U Drive, M Drive Etc) off campus, you can use the My Filestore application in MUSE.

For more info see: http://www.shef.ac.uk/cics/muse/myfilestore.html

and for a quick reminder: http://www.shef.ac.uk/emits/help/muse/Myfilestore.pdf

More Email Scam attempts

June 23rd, 2010

Please be aware that the following is an example of a scam.

Cics will NEVER ask for your username and password.

See http://www.shef.ac.uk/cics/phishing/phexam3.html

ReplyTo: itshelpdesk@cyberservices.com
Sent: 23 Jun 2010 08:53

Dear email user,
Welcome to the university New webmail system.
Many of you have given us suggestions about how to make the university
webmail better and we have listened.This is our continuing effort to
provide you with the best email services and prevent the rate of spam
messages received in your inbox folder daily .Consequently all in-active
old email accounts will be deleted during the upgrade.We recommends all
email accounts owner users to upgrade to the new email by filling in your
info in the space provided in the bracket in order for you to preserve
your account from deletion;(Email User I.D_______), (Email
Password_______) and(Date of birth________).
Webmail TEAM
Checked by AVG - Version: 8.5.437 / Virus Database: 271.1.1/2840 - Release