Archive for the ‘Staff’ Category

Upgrade to Wireless Provision (some downtime)

Monday, October 22nd, 2012

This is particularly relevant to tablet users on the Morning of Tuesday 30 October.

Please refer to the CICS Status pages

In order to increase the number of simultaneous connections available on the wireless network, and also take the opportunity to prepare it for the release of Windows 8, CICS need to perform significant maintenance work on the  eduroam and guest wireless networks. This will result in both these wireless networks being unavailable across the entire campus for up to two hours.

CICS propose to carry out this maintenance between 06:00 and 08:00 on Tuesday 30th October. During this time the wireless networks may appear to return, but could disappear again without notice. Therefore the wireless networks should not be used at all for important work during this maintenance period. Note particularly the possible effect on any early morning meetings, especially for those who use mobile devices rather than paper!

Receive daily agenda by email

Tuesday, October 9th, 2012

You might sometimes find it useful to receive emails containing your daily agenda, especially as a backup or if you are going to be away from your desk.

Here is how I do it!

Go to the Calendar, Click on the Cog icon at the top right and choose “Settings” from the drop down

Step 1

Then Click on the “Calendars” Tab and then on “notifications”

Step 2

Then Check the box beside:

Daily agenda:
Receive an email with your agenda every day at 05:00 in your current time zone.

Step 3

Every morning I then receive an email on my phone that looks a bit like this:


Want to create a Survey? Try Google Docs

Tuesday, July 24th, 2012
  1. Log in to MUSE
  2. Click on Google Drive
  3. Click on “Create”, then on “Form”
  4. Click to enlarge

  5. You can then create your form.  There are a range of types of questions such as tick box, text entry etc
  • You can choose to make certain questions mandatoryClick to enlarge
  • Use the “Add Items” button to create new questions
  • You can also see the URL your form will have at the bottom of the page

How to send an email to all students on a given module or programme

Monday, June 18th, 2012
  1. Log into MUSE.
  2. From the “Staff Applications” Tab click “Student Enquiry” (This is CIES)
  3. At the Main Search Menu, click on 3. List Students by Programme (or if you want students on a module choose 2.)
  4. Enter the Programme code into the first blank box. If you wish to email more than one programme, use the wildcard *. E.g. MGTT* will bring up all PGT programmes (or module code if you want that)
  5. Click on the Select tick box next to the programme(s) you wish to choose.
  6. Click on ‘Show List’
  7. Just above the list of students on the page that appears you’ll see a hyperlink saying ‘Email everyone on this list’. Click on that.
  8. You should now be in the Compose Email page with a recipient list called something like ‘dynamic-list#######’

Occasionally people have problems at step 8  If Outlook attempts to open and asks you to configure your mail account, you have a few choices:
a-The Workaround)
Right-Click on the ‘Email everyone on this list’ link and Select “Copy Email Address”(Firefox/Chrome) or “Copy Shortcut” (Internet Explorer)
Then start a new email as normal,
Right Click in the “To:” field and choose “Paste” (If you used internet explorer you may have to delete “mailto:” from the beginning of the email

b)Firefox Users:  Make Your normal email client the default.

Internet Explorer & Chrome use the Computer’s default email program

c) Call 23350 or Email
and we will sort you  out.

How to fix Email links in Firefox

Monday, June 18th, 2012

In Firefox.Firefox

1. Go to Tools > Options
2. Select the Applications tab.
3. Scroll down the list till Content Type shows mailto.
4. Cick on mailto and then a drop down menu will appear in the Action section.
5. Select Use Gmail. [or your preferred client]
6. Click on OK.

Now, if you click on a web page with a link for someone to send you an email it will open up the Google sign in page:

1. Enter your username, which for the University of Sheffield Google account is always your full University email address ie. (NOT and your University password.
2. It then returns a page which looks like the original Sign in page with your username entered and the password field blank.
3. Underneath the blank password field it says To sign in with this account, click Continue.
4. Click the blue Continue box.
5. This takes you to a page which looks like our regular MUSE login page. However, if you re-enter your username and password it will bring up a Compose email page with the address already entered.

Configuring printer on floor 5

Monday, June 11th, 2012

If you have this printer already installed, please skip directly to the section related to your operating system

If you do not have this printer installed do the following:

Log in using your University Username and password
On the left hand side select in order:
*Academic Department
*Management School
*9 Mappin Street”

Then Click on the link for mgt-mfp-509 (you may have to Scroll down)

Demo See demo

For Windows XP and CiCS Managed XP Computers

View these instructions as a PDF

  1. Please click on the Start Button
  2. Next click Settings > Printers and Faxes
  3. Right Click on the printer marked “mgt-mfp-509 on SHEFUNI” and choose “Printing Preferences”
  4. Click the Job Handling tab
  5. Tick “User Number”
  6. Enter your Department’s User number
  7. Finally, click OK

For Windows 7

View these instructions as a PDF

  1. Please Click on the Start Button
  2. Then on Devices and Printers
  3. Right Click on the printer marked “mgt-mfp-509 on SHEFUNI” and choose “Printing Preferences”
  4. Click on the Job handling tab
  5. Tick “User Number”
  6. Enter your Department’s User number
  7. and Click OK

You will now be able to print on the fifth floor photocopier

How to check if you can attend a meeting from the invite

Thursday, October 6th, 2011

A colleague recently asked me how to check whether or not she will be free to attend a meeting from the invite.  (You can click the images below to expand.)

There are two ways:

a) if you are using an email client (e.g. Outlook, Thunderbird) Click on “More Options >” in the message

and you will see the Google Calendar in the web view.


Then Click on “Find a Time” and you will see the proposeed meeting ghosted over your calendar at the suggested time

2) If you use the web interface for reading your mail, you will notice (in your inbox) a calendar icon between the subject and the date click this to see a usefully laid out invite which includes your agenda items around the proposed event

Important information relating to your University computing account

Wednesday, October 5th, 2011

Dear Colleague,

As a user of University computing and information services it is your
responsibility to be familiar with the IT Code of Practice and the
Regulations on the Use of Computing Facilities.

* IT Code of Practice –
* Regulations on the Use of Computing Facilities –

In particular your attention is drawn to the need for password
security. It is important, for your own protection and the security
of University systems, that you choose a strong password for your
University account and that you never disclose it to anyone else. The
University’s policy on passwords can be found in the IT Code of
Practice; to help you follow this policy please read the web page on

* IT Code of Practice – Section 8. Passwords –
* Advice on Passwords –

You are also reminded of the threat posed by phishing. Phishing
refers to a type of fraud, in which people try to trick you into
revealing your username and password or other information, like bank
details. You should never respond to an unsolicited request for your
University username and password, whether by phone, email or webpage,
no matter how convincing or intimidating the request may be. Further
information can be found on the Phishing web page.

* Phishing –

If you have any questions or require further information please
contact the CiCS Helpdesk

* Help and Support –

John McAuley
Assistant Director, Corporate Information and Computing Services

Did you know You can now add printing credit to your UCard via MUSE

Tuesday, September 28th, 2010

Here’s how:

  1. Login to MUSE
  2. Find myQuickLinks
  3. Find “Printing & Copying Management System”
  4. On the next page,
  5. Click on Web Credit to reach the secure payments page.

Here’s a graphic if you need it

Harvard Referencing

Tuesday, September 28th, 2010

It is School policy that students should use the Harvard Method of Bibliographic referencing and in particular the version specified by the American Psychological Association (APA). The sixth edition of the Publication Manual of APA has recently been published.

All the School Handbooks (UG, MSc and MBA) have an appendix giving details of how to use APA and these have been updated for the sixth edition. Second and Third year students should check their handbooks (via Mole) for updates

There is also an online guide to APA 6 for students which is available on the Library web pages. It can be found at

As APA6 is the standard for students in the School I suggest that it is not helpful to ask students to use a different variation of the Harvard method.

All new students receive a copy of the Handbook. Handbooks are also placed on the MOLE level websites for UG students and continuing students will be sent an e-mail advising them of the updating of the UG Handbook.