Archive for the ‘Student’ Category

Have an old version of MS Office and want to view a later version’s files?

Tuesday, October 29th, 2013

Download and install the Microsoft Office Compatibility Pack from:

> Click on the ‘Download’ button and you will be presented with a selection of packs and viewers to chooser from.> Select your required pack(s).
> Click on the ‘Next’ button.
> The package will save to your chosen location.
> Double-click on the file to install the pack.

Further support and advice on How to open new file formats in earlier versions of Microsoft Office in specific versions can be found on the Microsoft Support site:

Upgrade to Wireless Provision (some downtime)

Monday, October 22nd, 2012

This is particularly relevant to tablet users on the Morning of Tuesday 30 October.

Please refer to the CICS Status pages

In order to increase the number of simultaneous connections available on the wireless network, and also take the opportunity to prepare it for the release of Windows 8, CICS need to perform significant maintenance work on the  eduroam and guest wireless networks. This will result in both these wireless networks being unavailable across the entire campus for up to two hours.

CICS propose to carry out this maintenance between 06:00 and 08:00 on Tuesday 30th October. During this time the wireless networks may appear to return, but could disappear again without notice. Therefore the wireless networks should not be used at all for important work during this maintenance period. Note particularly the possible effect on any early morning meetings, especially for those who use mobile devices rather than paper!

Turnitin on CICS Student computers

Wednesday, October 17th, 2012

There appears to be a problem with uploading files to Turnitin using Internet Explorer.

The link in the email you are sent from Turnitin seems to be causing the problem. Please go to and login using the email address you see in MUSE and the password you previously set. If you need to reset your password, be aware that your last name could be your student registration number.

Using a different browser also resolves this problem. It’s possible to install Firefox on a University computer. You can find out how to do this at

People have reported getting this far and then there is no further progress

Good News for students taking accounting modules

Thursday, August 9th, 2012

We’ve been listening to your concerns about accessing the “Understand…” series of computer aided learning materials and have upgraded the licenses to allow you 24/7 access from everywhere.

You Said
We Did
MSc HRM students struggle with the Accounting Modules
We directed you to Computer Aided Learning Apps: Understand Management Accounting, Understand Bookkeeping and Understand Taxation
We like the “Understand Accounts” Series of Apps, but we can’t always access the University Network easily
We upgraded the licenses so that these can be integrated into MOLE, from 2012-13
If you are studying a relevent module and feel you would benefit from access to these, simply ask your module leader to deploy them
We want to be able to access these while away from Sheffield
These will be available to you from anywhere, if you can access MOLE

Want to create a Survey? Try Google Docs

Tuesday, July 24th, 2012
  1. Log in to MUSE
  2. Click on Google Drive
  3. Click on “Create”, then on “Form”
  4. Click to enlarge

  5. You can then create your form.  There are a range of types of questions such as tick box, text entry etc
  • You can choose to make certain questions mandatoryClick to enlarge
  • Use the “Add Items” button to create new questions
  • You can also see the URL your form will have at the bottom of the page

How to fix Email links in Firefox

Monday, June 18th, 2012

In Firefox.Firefox

1. Go to Tools > Options
2. Select the Applications tab.
3. Scroll down the list till Content Type shows mailto.
4. Cick on mailto and then a drop down menu will appear in the Action section.
5. Select Use Gmail. [or your preferred client]
6. Click on OK.

Now, if you click on a web page with a link for someone to send you an email it will open up the Google sign in page:

1. Enter your username, which for the University of Sheffield Google account is always your full University email address ie. (NOT and your University password.
2. It then returns a page which looks like the original Sign in page with your username entered and the password field blank.
3. Underneath the blank password field it says To sign in with this account, click Continue.
4. Click the blue Continue box.
5. This takes you to a page which looks like our regular MUSE login page. However, if you re-enter your username and password it will bring up a Compose email page with the address already entered.


Friday, October 21st, 2011

—Update 24 OCT 2011  Eviews is available again—

We apologise for the unavailability of Eviews.
We applied for a re-issue of our licence for Eviews in order to update our servers.
However the publishers have ceased to support Eviews 5, forcing us to upgrade to a newer version of Eviews.
We would not normally plan to upgrade during term time, but have no choice at this time.

I, Kenneth, am now lobbying the Heads of Departments to get the go-ahead to buy a new licence.

Important information relating to your University computing account

Wednesday, October 5th, 2011

Dear Colleague,

As a user of University computing and information services it is your
responsibility to be familiar with the IT Code of Practice and the
Regulations on the Use of Computing Facilities.

* IT Code of Practice –
* Regulations on the Use of Computing Facilities –

In particular your attention is drawn to the need for password
security. It is important, for your own protection and the security
of University systems, that you choose a strong password for your
University account and that you never disclose it to anyone else. The
University’s policy on passwords can be found in the IT Code of
Practice; to help you follow this policy please read the web page on

* IT Code of Practice – Section 8. Passwords –
* Advice on Passwords –

You are also reminded of the threat posed by phishing. Phishing
refers to a type of fraud, in which people try to trick you into
revealing your username and password or other information, like bank
details. You should never respond to an unsolicited request for your
University username and password, whether by phone, email or webpage,
no matter how convincing or intimidating the request may be. Further
information can be found on the Phishing web page.

* Phishing –

If you have any questions or require further information please
contact the CiCS Helpdesk

* Help and Support –

John McAuley
Assistant Director, Corporate Information and Computing Services

Best Price for MS Office

Wednesday, October 5th, 2011


If you want to buy your own copy of Microsoft Office Professional Plus 2007, you can get it for <£50
from our lovely partners at PUGH

Did you know You can now add printing credit to your UCard via MUSE

Tuesday, September 28th, 2010

Here’s how:

  1. Login to MUSE
  2. Find myQuickLinks
  3. Find “Printing & Copying Management System”
  4. On the next page,
  5. Click on Web Credit to reach the secure payments page.

Here’s a graphic if you need it