Have an old version of MS Office and want to view a later version’s files?

October 29th, 2013

Download and install the Microsoft Office Compatibility Pack from:


> Click on the ‘Download’ button and you will be presented with a selection of packs and viewers to chooser from.> Select your required pack(s).
> Click on the ‘Next’ button.
> The package will save to your chosen location.
> Double-click on the file to install the pack.

Further support and advice on How to open new file formats in earlier versions of Microsoft Office in specific versions can be found on the Microsoft Support site:


Thomson ONE Banker

July 10th, 2013

ThomsonReuters have upgraded their Thomson ONE platform such that it no longer need passwords.



Upgrade to Wireless Provision (some downtime)

October 22nd, 2012

This is particularly relevant to tablet users on the Morning of Tuesday 30 October.

Please refer to the CICS Status pages

In order to increase the number of simultaneous connections available on the wireless network, and also take the opportunity to prepare it for the release of Windows 8, CICS need to perform significant maintenance work on the  eduroam and guest wireless networks. This will result in both these wireless networks being unavailable across the entire campus for up to two hours.

CICS propose to carry out this maintenance between 06:00 and 08:00 on Tuesday 30th October. During this time the wireless networks may appear to return, but could disappear again without notice. Therefore the wireless networks should not be used at all for important work during this maintenance period. Note particularly the possible effect on any early morning meetings, especially for those who use mobile devices rather than paper!

Turnitin on CICS Student computers

October 17th, 2012

There appears to be a problem with uploading files to Turnitin using Internet Explorer.

The link in the email you are sent from Turnitin seems to be causing the problem. Please go to http://submit.ac.uk/ and login using the email address you see in MUSE and the password you previously set. If you need to reset your password, be aware that your last name could be your student registration number.

Using a different browser also resolves this problem. It’s possible to install Firefox on a University computer. You can find out how to do this at http://shef.ac.uk/cics/studentcomputing/software

People have reported getting this far and then there is no further progress

Receive daily agenda by email

October 9th, 2012

You might sometimes find it useful to receive emails containing your daily agenda, especially as a backup or if you are going to be away from your desk.

Here is how I do it!

Go to the Calendar, Click on the Cog icon at the top right and choose “Settings” from the drop down

Step 1

Then Click on the “Calendars” Tab and then on “notifications”

Step 2

Then Check the box beside:

Daily agenda:
Receive an email with your agenda every day at 05:00 in your current time zone.

Step 3

Every morning I then receive an email on my phone that looks a bit like this:


Good News for students taking accounting modules

August 9th, 2012

We’ve been listening to your concerns about accessing the “Understand…” series of computer aided learning materials and have upgraded the licenses to allow you 24/7 access from everywhere.

You Said
We Did
MSc HRM students struggle with the Accounting Modules
We directed you to Computer Aided Learning Apps: Understand Management Accounting, Understand Bookkeeping and Understand Taxation
We like the “Understand Accounts” Series of Apps, but we can’t always access the University Network easily
We upgraded the licenses so that these can be integrated into MOLE, from 2012-13
If you are studying a relevent module and feel you would benefit from access to these, simply ask your module leader to deploy them
We want to be able to access these while away from Sheffield
These will be available to you from anywhere, if you can access MOLE

Want to create a Survey? Try Google Docs

July 24th, 2012
  1. Log in to MUSE
  2. Click on Google Drive
  3. Click on “Create”, then on “Form”
  4. Click to enlarge

  5. You can then create your form.  There are a range of types of questions such as tick box, text entry etc
  • You can choose to make certain questions mandatoryClick to enlarge
  • Use the “Add Items” button to create new questions
  • You can also see the URL your form will have at the bottom of the page

How to send an email to all students on a given module or programme

June 18th, 2012
  1. Log into MUSE.
  2. From the “Staff Applications” Tab click “Student Enquiry” (This is CIES)
  3. At the Main Search Menu, click on 3. List Students by Programme (or if you want students on a module choose 2.)
  4. Enter the Programme code into the first blank box. If you wish to email more than one programme, use the wildcard *. E.g. MGTT* will bring up all PGT programmes (or module code if you want that)
  5. Click on the Select tick box next to the programme(s) you wish to choose.
  6. Click on ‘Show List’
  7. Just above the list of students on the page that appears you’ll see a hyperlink saying ‘Email everyone on this list’. Click on that.
  8. You should now be in the Compose Email page with a recipient list called something like ‘dynamic-list#######’

Occasionally people have problems at step 8  If Outlook attempts to open and asks you to configure your mail account, you have a few choices:
a-The Workaround)
Right-Click on the ‘Email everyone on this list’ link and Select “Copy Email Address”(Firefox/Chrome) or “Copy Shortcut” (Internet Explorer)
Then start a new email as normal,
Right Click in the “To:” field and choose “Paste” (If you used internet explorer you may have to delete “mailto:” from the beginning of the email

b)Firefox Users:  Make Your normal email client the default.
See http://www.emits.group.shef.ac.uk/?p=42

Internet Explorer & Chrome use the Computer’s default email program

c) Call 23350 or Email emits@shef.ac.uk
and we will sort you  out.

How to fix Email links in Firefox

June 18th, 2012

In Firefox.Firefox

1. Go to Tools > Options
2. Select the Applications tab.
3. Scroll down the list till Content Type shows mailto.
4. Cick on mailto and then a drop down menu will appear in the Action section.
5. Select Use Gmail. [or your preferred client]
6. Click on OK.

Now, if you click on a web page with a link for someone to send you an email it will open up the Google sign in page:

1. Enter your username, which for the University of Sheffield Google account is always your full University email address ie. joe.bloggs@sheffield.ac.uk (NOT joe.bloggs@shef.ac.uk) and your University password.
2. It then returns a page which looks like the original Sign in page with your username entered and the password field blank.
3. Underneath the blank password field it says To sign in with this account, click Continue.
4. Click the blue Continue box.
5. This takes you to a page which looks like our regular MUSE login page. However, if you re-enter your username and password it will bring up a Compose email page with the address already entered.

Configuring printer on floor 5

June 11th, 2012

If you have this printer already installed, please skip directly to the section related to your operating system

If you do not have this printer installed do the following:

Visit http://shef.ac.uk/prchooser
Log in using your University Username and password
On the left hand side select in order:
*Academic Department
*Management School
*9 Mappin Street”

Then Click on the link for mgt-mfp-509 (you may have to Scroll down)

Demo See demo

For Windows XP and CiCS Managed XP Computers

View these instructions as a PDF

  1. Please click on the Start Button
  2. Next click Settings > Printers and Faxes
  3. Right Click on the printer marked “mgt-mfp-509 on SHEFUNI” and choose “Printing Preferences”
  4. Click the Job Handling tab
  5. Tick “User Number”
  6. Enter your Department’s User number
  7. Finally, click OK

For Windows 7

View these instructions as a PDF

  1. Please Click on the Start Button
  2. Then on Devices and Printers
  3. Right Click on the printer marked “mgt-mfp-509 on SHEFUNI” and choose “Printing Preferences”
  4. Click on the Job handling tab
  5. Tick “User Number”
  6. Enter your Department’s User number
  7. and Click OK

You will now be able to print on the fifth floor photocopier